Pop-Up Policy:

At 886, we love connecting with our community through exciting pop-up events in London! We host pop-ups regularly to showcase our latest designs and offer exclusive discounts to our valued customers.

To stay updated on our upcoming pop-up events, please check our Instagram page @886.official. We post all the relevant information, including the address and timing, for each pop-up on our Instagram feed.

Our pop-ups provide a unique opportunity to explore our stunning jewelry collection up close and personal. We are thrilled to meet you in person and offer special discounts that you won't find elsewhere.

Keep an eye on our Instagram page for the latest updates and join us at our next pop-up event for an unforgettable shopping experience!

Thank you for your continuous support, and we can't wait to see you at our next pop-up!

Shipping:

- Domestic Orders (United Kingdom): We use Evri for all domestic orders within the United Kingdom. Once you place an order, we aim to dispatch your items within 1-3 business days to ensure a prompt delivery.

- International Orders: For our international customers, we kindly request that you contact our Instagram account to get an accurate shipping cost estimation. We use UPS for all international orders to ensure reliable and efficient shipping. Please note that as the recipient of the package, you may be responsible for any duties, taxes, or fees associated with the shipment. These charges are beyond our control and vary depending on your country's regulations.

Handling Fragile and Spiky Items:

- Some of our products may be fragile and have spiky elements. It is essential to handle these items with extra care to prevent any damage or injury. We take great care in packaging these delicate items to ensure they arrive in pristine condition. However, any damage caused by mishandling, improper care, or forceful impact will not be eligible for return or refund.

- In the event that you receive a damaged item due to transit, please notify us within 3 days of receiving your order. We will promptly arrange for a replacement and new shipping, ensuring you receive the item in perfect condition.

Returns:

- General Returns: We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, please contact us within 14 days of receiving your order to arrange a return or exchange. To be eligible for a return, items must be in their original condition, unworn, and with all tags and packaging intact. Once we receive the returned item, we will process your refund, minus the shipping costs.

- Return Exceptions: Please note that customized or personalized items are not eligible for return unless they arrive damaged or defective upon receipt. As these items are uniquely crafted to your specifications, we are unable to accept returns on them for other reasons.

Contact Us:

- If you have any questions or concerns about your order or our shop policy, please don't hesitate to contact us. You can reach us by emailing 886official@gmail.com or by sending us a direct message on Instagram (@886.official). Our team is committed to providing exceptional customer service and will do our best to respond to your inquiry as quickly as possible.

Safety Reminder:

- While we take all precautions to ensure the quality and safety of our products, we would like to remind our valued customers to handle fragile and spiky items with caution. Please be mindful of their delicate nature and avoid any actions that may cause harm to yourself or others. Should any injuries occur while handling our items, it is important to note that we cannot be held responsible for such incidents.

We appreciate your support and look forward to provide you with our unique and exceptional products!

---